Privacy Policy

12-04-2021

First things first – your privacy is important to us. That might be the kind of thing all these notices say, but we mean it. You place your trust in us by using roomfinder237.com services and we value that trust. That means we’re committed to protecting and safeguarding your personal data. We act in our customers’ best interest and we are transparent about the processing of your personal data.

This Privacy Policy outlines how RoomFinder237 (“Company,” “we,” “us,” or “our”) processes and protects personal data in accordance with applicable data protection laws. We are committed to respecting and protecting the privacy of individuals who use our services. This Privacy Policy describes the types of personal data we collect, how we use it, the security measures we implement, and the rights of data subjects.

1. Definitions

1.1. “Data processor” refers to RoomFinder237, the entity responsible for processing personal data.

1.2. “Personal data” refers to any information relating to an identified or identifiable individual.

2. Types of Personal Data Processed

We may collect and process the following types of personal data:

2.1. Basic identification information:

Name, address, date of birth, and other necessary details required for identification purposes.

2.2. Contact information:

Email address, telephone number, and other relevant contact details.

2.3. Geolocation data:

Information related to the geographical location of a user.

2.4. Web and online identifiers: 

IP addresses, cookies, and similar technologies used for website analytics and customization.

2.5 Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/.  After approval of your comment, your profile picture is visible to the public in the context of your comment.

2.6 Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

2.7 Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

2.7.1 Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

2.7.2

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

2.7.3

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

3. Purposes of Processing

We process personal data for the following purposes:

3.1. Contractual necessity:

Processing personal data necessary for the performance of a contract with individuals or to take steps at the request of individuals prior to entering into a contract.

3.2. Compliance with legal obligations:

Processing personal data to fulfill our legal obligations under applicable laws and regulations.

3.3. Legitimate interests:

Processing personal data for our legitimate business interests, provided that such processing does not outweigh the interests, rights, or freedoms of the individuals.

4. Duration of Processing

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. The specific retention period may vary based on the type of personal data and applicable legal requirements.

5. Security Measures

We implement reasonable security measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

5.1. Encryption:

We use encryption techniques to secure personal data during transmission and storage.

5.2. Access controls:

Access to personal data is restricted to authorized personnel who require it for legitimate purposes.

5.3. Securing infrastructure:

We maintain appropriate safeguards to protect the security and integrity of our systems and infrastructure.

5.4. Minimizing data collected:

We only collect and process personal data that is necessary for the specified purposes.

5.5. Employee training and awareness:

We provide regular training to our employees to ensure their understanding of data protection and privacy obligations.

5.6. Data breach response plan:

We have implemented a data breach response plan to promptly and effectively respond to any data breaches.

5.7. Regular backups:

We maintain backups of personal data to prevent data loss or unauthorized access.

6. Rights of Data Subjects

Individuals have the following rights regarding their personal data:

6.1. Right to be informed:

Individuals have the right to be informed about the collection and use of their personal data.

6.2. Right of access:

Individuals have the right to request access to their personal data and receive information about how it is being processed.

6.3. Right to rectification:

Individuals have the right to request the correction or updating of inaccurate or incomplete personal data.

6.4. Right to erasure:

Individuals have the right to request the deletion or removal of their personal data in certain circumstances.

6.5. Right to lodge a complaint:

Individuals have the right to lodge a complaint with the relevant data protection authority if they believe their rights have been violated.

7. Dispute Resolution Process

In the event of a data protection concern or dispute, we encourage individuals to follow the following steps:

7.1. Contact us directly:

If you have a data protection concern, please contact our organization directly. We recommend reaching out to our designated data protection contact or the relevant department responsible for privacy matters.

7.2. Informal resolution:

Raise your concerns and try to resolve the issue informally with our organization. Provide a clear description of the problem and any supporting evidence you may have. We will make every effort to address your concerns and find a satisfactory resolution.

Please note that if you are located in the European Union (EU), you have the right to lodge a complaint with your local data protection authority.

8. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this policy periodically for the latest information.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

info@roomfinder237.com

Mile 2 Limbe, 

South West Region Cameroon

00237

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